The first session will consist of Hannah meeting with any involved caregivers, without the client present. This allows for Hannah and all caregivers involved to speak freely and further discuss items such as components from the intake forms completed before the session, presenting issues for your child, therapeutic goals you would like to see your child working towards, etc. This session is also a time where Hannah can answer any questions you have regarding the process of therapy, how you as caregivers will be involved in your child's therapy, etc. This session is typically an average of 60-75 minutes in length.

The first session will consist of Hannah meeting with you and reviewing components of the intake forms completed before the session. Additionally, the first session will be more question-heavy than the following sessions, to allow Hannah to better understand your experience and ways to work together to create a plan for treatment. Hannah will be available to answer any questions/concerns related to the therapeutic process. This session is typically an average of 60-75 minutes in length.

All individuals, regardless of age, move through the therapeutic process at their own pace. It is often difficult to give a direct timeline of treatment. There will, however, be check-in sessions approximately every 6-8 weeks in order to discuss progress towards therapeutic goals and assess for further support necessary for effectiveness of treatment.

Parents/caregivers are an integral part of all minor client care. During the initial intake session, Hannah will meet with any involved caregivers, without the child/teen present, to gather more background information and form a plan for treatment. Hannah will continue to hold space to check in with parents/caregivers approximately every 6-8 weeks throughout the therapeutic process to discuss how your child/teen is progressing in sessions, how things have been going for your child/teen outside of sessions, and to discuss any parenting-related concerns that may arise.
If any immediate concerns arise between parent consultation sessions, we ask that parents make a point to not speak about these concerns in front of their child/teen. Instead, we ask that parents/caregivers email or call Hannah and speak with her about these matters directly. Please note that phone calls or emails that last longer than 15 minutes will be charged at $30 per 15 minute increment after the first 15 minutes. If the question/concern is more extensive, we suggest that a full parent/caregiver consultation session be scheduled to allow for additional time to fully address any questions/concerns/needs more effectively.

We work frequently with divorced/separated parents, however, both parents need to sign off on therapy and be willing to attend parenting sessions together. Hannah has found that It is important to the therapeautic process that parents in these circumstances are willing to co-parent, otherwise, treatment goals are often difficult to achieve. Carolina Counseling and Play Therapy, PLLC has referrals for parents whose relationships have higher levels of conflict.

Carolina Counseling and Play Therapy, PLLC does not work with parents who are actively in court due to custody and does not provide mediation services.

Please contact Hannah if you have questions regarding whether or not your family is a right fit for services. We realize there are extenuating circumstances where one parent may be out of the picture and these cases are taken on by a case-by-case basis.

During the initial intake session, we will discuss the topic of confidentiality and parameters of confidentiality. In order to maintain and protect the therapeutic relationship, and ensure therapy feels like a safe space for your child/teen, your therapist will refrain from discussing specific details that may arise throughout the sessions. Instead, your therapist will be able to discuss main themes that emerge in your child/teen's sessions. Your therapist will certainly inform you immediately if there is ever a concern of safety, abuse/neglect, etc. Additionally, Carolina Counseling and Play Therapy, PLLC would need to break confidentiality if it was determined that the client was a danger to themselves or to others, if the abuse of a child/elder/person with a disability were to be disclosed, or if it were ordered by a court.

The way you talk about therapy to your child can contribute to your child’s attitude toward the therapeutic process. It is important that you do not communicate to them that there is something wrong with them or that therapy is a punishment of any kind. You can tell your child that Hannah is someone who plays with kids because everyone needs a special place to play sometimes. Parents can say that in play therapy, kids get to go to a special room with lots of toys that they can play with in many of the ways they would like. Many kids will be nervous before their first session, and that’s okay! You can emphasize that Hannah is there to care about them and play with them, and they can ask Hannah any questions they have. For preteens and teens, you can say many of the same things, except instead of playing we will be doing activities or talking. Child, preteen, or teen, you can tell them that therapy is a safe place that is just for them.

The first session (intake session) is $170. After the intake, the following sessions include a rate of $150 per session. Please note that fees are reviewed annually and are subject to revision. (Your therapist will communicate these changes to you in writing should they occur)

Carolina Counseling and Play Therapy, PLLC accepts all forms of payment and will place your card on file for convenient payment at later appointments.

Counseling Rates:
Initial Intake Session: $170/session
Follow-Up Sessions
50 minute session: $150/session
30 minute session: $75/session

Carolina Counseling and Play Therapy, PLLC is in-network with BCBS (NOT including Blue Value, Blue Home, or Blue Local plans) and Aetna. For any insurance plans that are not select BCBS plans or Aetna, Carolina Counseling and Play Therapy, PLLC is an out of network counseling practice. This means that we accept payment upfront for services and provide clients with a receipt they may use to file with their insurance carrier. Please reach out to Hannah directly to confirm if your insurance plan is in network.

Of course, we understand if there is an emergency or illness that prohibits you from attending your scheduled appointment, and we will consider late cancellations on a case-by-case basis. However, in general, we ask that you give at least 48-hours notice if you know that you will need to cancel a session. In general, the full price of a session ($150) will be charged for a no-show, and a $75 fee will be assessed for a cancellation with less than 48-hours notice. Please keep in mind that these fees are not billed through insurance and will be considered an out-of-pocket expense.

Effective 1/1/2022, the No Surprise Act requires all healthcare providers (including mental health therapists) to provide a Good Faith Estimate if you are un-insured or choose not to use your insurance to cover your services.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-877-696-6775.